Performance Management

Situation

This software development company had experienced rapid growth and there was a surge in the number of new employees. Knowledge of performance management philosophies and processes were weak resulting in inconsistent application.

Program

Developed content for face-to-face information sessions
Provided communications support to managers
Issued electronic updates company-wide
Collected manager’s feedback through on-line survey

Results

Program was clearly communicated
Managers appreciated direct support
Performance management was added as a metric to the employee survey
Stronger linkage was made between orientation and performance management activities

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